Buyer questions
Frequently Asked Questions
Direct answers for Battery PACK equipment and EV charging project inquiries.
Project and product questions
What information is needed for a Battery PACK equipment quote?
Share the cell format, PACK design or dimensions, required process, target output, automation level, welding/testing needs, destination and timeline.
What information is needed for an EV charging quote?
Share the application, country/city, quantity, site power, desired output, connector, backend/payment needs, installation scenario and timeline.
Are all published specifications final?
No. Available configurations and specifications can vary. The quotation and signed technical agreement control the final scope.
Can CowinLink recommend a complete production line?
Yes, after the process flow, product definition, output, automation, quality and site inputs have been reviewed.
Does CowinLink provide installation?
Installation and commissioning scope depends on the equipment, destination and agreement. Local electrical or civil work must be handled by qualified parties under local rules.
How are certifications confirmed?
Required compliance and documentation should be stated with the destination. Availability is confirmed for the selected product/configuration before order.
How do I request technical documents?
Use the Technical Document Request page and identify the product or project, destination and document type needed.